Platform Docs

Context and Capability Resolution

A Digital Employee should receive the resources required for the current job rather than every available instruction, document, and tool.

A representative resolution path is:

Job → Required skill → Human + Digital Employee authorization → Authorized customer context → Capability request → Approved implementation → Structured output

Runtime resolution

  1. Identify the Digital Employee responsible for the current workflow stage.
  2. Load the skill required for the job.
  3. Evaluate the directing human’s authorization and the Digital Employee’s authorization.
  4. Resolve only the approved customer context required for the task.
  5. Resolve requested capabilities to approved tools, connectors, MCP services, or native runtime features.
  6. Execute the work.
  7. Return a structured artifact containing the information required by the workflow.
  8. Apply stage validation and any required human gate.

The Customer AI Control Plane governs the customer-specific side of this resolution. The Execution Layer provides the runtime mechanisms.