Platform Docs

Digital Workforce Roles

A digital workforce role is a defined internal job used by Compound Leverage’s Managed Teams. Roles are not employees the customer needs to hire, deploy, supervise, or administer.

Role definition

Each role has a defined purpose, authorized inputs, assigned responsibilities, expected outputs, quality checks, and escalation rules. The THINK Strategist coordinates these roles as part of delivering customer work.

Examples in capture work include monitoring opportunities, screening signals, researching requirements, developing capture briefs, and identifying teaming considerations.

Human direction and review

Customer SMEs define objectives and provide judgment. The THINK Strategist assigns tasks, reviews evidence and outputs, resolves exceptions, and prepares finished artifacts for customer review and approval.

Digital roles may use AI models, tools, or automation behind the scenes. Those mechanisms do not change the customer’s service relationship: request work and receive finished work.

See Managed Capture Team and Work Orchestration.