Platform Docs

Workforce Skills

Skills are reusable internal methods for completing a defined type of work consistently. A skill may specify inputs, research methods, evaluation criteria, output structure, quality checks, and escalation conditions.

How skills support delivery

When a customer requests work, the THINK Strategist identifies the appropriate Managed Team assignments. The workforce applies approved skills to prepare the requested artifact. The strategist reviews the work against the agreed objective and quality standard before presenting it to the customer.

For example, capture qualification may use a repeatable assessment method to produce a documented go/no-go recommendation. The customer receives the assessment, not a skill package to install.

Governance

Skills do not grant authority to access customer systems or make commitments. Permissions, customer instructions, and approval requirements still apply. Changes to internal methods are managed by Compound Leverage.

See Managed Capture Team and Security and Governance.